Payments
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay and Discover.
Shippping & Returns
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.
In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.
In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.
Please check our Terms of Service to see if you're eligible for a refund.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
Masks
Yes, S&SMedical type IIR surgical masks are registered with the Ministry of Health with identifier BD-RDM 2081195 and CE certified, compliant with the EN14683 standard and offer reliable and certified protection.
They have a 98% filtration efficiency, 3 layers of high-performance filtration. Splash-resistant, they are perfect for high-risk environments, providing a robust barrier against particles and fluids without compromising breathability.
Absolutely! S&SMedical masks feature an adaptable and adjustable nose clip for a perfect fit without fogging up your glasses. Soft, lightweight, and odorless, they offer optimal comfort even for hours, without irritation or unpleasant odors.
Covid Tests
WizBiotech swabs offer a combination of reliability, simplicity, and quality. They are CE-certified medical devices for home use, with high sensitivity and specificity, clear instructions in Italian, and complete, ready-to-use packages.
Yes! WizBiotech swabs are simple and intuitive: simply collect the sample with the swab, insert it into the reagent tube, and read the result in 15 minutes, following the clear instructions in Italian.
Yes, this kit is CE certified for home use and is designed to be used independently, without the need for additional tools or specific skills.
Gloves
Absolutely! Nitrile gloves are food-safe and provide hygienic protection when handling food.
Yes, our nitrile gloves are completely latex-free, making them ideal for those with latex allergies or sensitivities.
Yes, this kit is CE certified for home use and is designed to be used independently, without the need for additional tools or specific skills.
Can't find your questions?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.
Shop The Range
FFP2 Masks
Nitrile Gloves
Covid Tests
Surgical Masks